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How do I link Google My Business, Facebook and Foursquare?

Linked Accounts allow you to sync Google My Business, Facebook, and Foursquare accounts with your Yext account to enable updates on these pages. Please see instructions below.

Google My Business: 

In order to link Google My Business in your Yext account, your business must first be verified with Google directly either by postcard or phone call. If you need help with the verification process, please check out our helpful instructions in this Help Center article.

After you receive your verification postcard, or if you have previously verified your business, please follow the instructions below to link your Google My Business account with Yext.

  1. Log into your Yext account at www.yext.com/signin.
  2. Hover over your name in the upper right corner of the page. A drop-down menu will appear.
  3. Click "Account Settings."
  4. Click "Linked Accounts" from the left margin.
  5. Click "Link with Google My Business."
  6. Follow the prompt to sign into your Google account.
  7. After you are logged in, you will be asked to accept a few conditions that you must allow (Example: Yext PowerListings would like to: Have offline access).
  8. Match your Yext location to your verified Google My Business location by selecting the location associated with your account with a green check mark.
  9. Click "Continue" in the bottom right corner.
  10. Update your cover photo and profile picture and click "Complete." If you would like to keep your photos as they currently are, then you can simply click "Complete" and disregard this step.

*Be sure the email address you enter is the one that was used to verify your Google My Business account on Google.

If you do not see a location with a green check mark showing you have a verified location associated with your account, please try linking a different email address or reference the above article for how to submit a verification request with Google.

To link Google My Business from your Optimization screen, please watch the tutorial below.

 

Facebook:

Your Facebook business page has not yet gone into "Processing" in your Yext dashboard because syncing the page requires an additional step. The next step is to have the administrator link the Facebook business page so it can be managed and updated through Yext.

  1. Log into your Yext account at www.yext.com/signin.
  2. Hover over your name in the upper right corner of the page. A drop-down menu will appear.
  3. Click "Account Settings."
  4. Click "Linked Accounts" from the left margin.
  5. Click "Link with Facebook."
  6. You will then see a pop up prompting you to log into Facebook. However, if you are already logged into Facebook the pop up will state, "Yext will receive the following info: your public profile and friend list." Click "Okay" on the bottom right hand corner.
  7. You will then be prompted to click "Okay" through more permissions stating: "Yext would like to post to Facebook for you." "Yext would like to manage your Pages, manage your events and access your Page and App insights." (However, please note that these permissions are just needed because we need to have the approval of the administrator on the business page. This will not affect your personal Facebook page in any way. We will only be linked to your Business Page).
  8. On the next page you will then see your personal Facebook and under it a list of business pages you manage. On the right side you will see a gray box stating "Select a location." Use this drop-down menu to select which location you want Yext to sync to.
  9. Once you select the location, click "Continue" on the bottom right hand corner.

To link Facebook from your Optimization screen, please watch the tutorial below.

 

Foursquare:

While Yext will still create a Foursquare listing for your business before you link an account, you will not be able to post from your Yext dashboard to your Foursquare listing until it is linked. If you have not completed the set-up of your Foursquare account, please log into your Yext dashboard and follow the instructions below.

  1. Log into your Yext account at www.yext.com/signin.
  2. Hover over your name in the upper right corner of the page. A drop-down menu will appear.
  3. Click "Account Settings."
  4. Click "Linked Accounts" from the left margin.
  5. Click "Link with Foursquare."
  6. Log into your current Foursquare account or click "Sign up for Foursquare" if you do not already have one.
  7. After you are logged in, you will be asked to accept a few conditions (Example: you allow Yext to post on your behalf).
  8. After you have completed the set-up for your Foursquare account, you may return to the listings page and confirm that the listing is processing or live without the error message seen below.

The image below shows how your Foursquare status will be displayed before an account is linked. 

 

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