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Troubleshooting The Google My Business API Sync

Are you seeing the following error on your Listing Scan results?
 
 
There are a couple of ways to troubleshoot this error, and to get your Google Scan Results back up-and-running. 
 
1. Check that your Google Developer Console settings are current. 



  •   Find the Google Places API key that you gave to Yext, and click on its name.
  •   Under Key restriction, select IP addresses (web servers, cron jobs, etc.).

  •   Under Accept requests from these server IP addresses, enter the following IP addresses, one at a time. Click outside the IP address text box once you’ve entered an IP address to enter another one.

    70.42.219.0/24
    64.94.163.176/28
    216.52.179.64/26
    216.52.128.128/28

 

 

 2. Double check the API Key you have put in to your Yext account.

Navigate to your Account Settings, and click on Account. Try removing, and re-adding your Google My Business API key. You will receive an error message if it is not valid. Double check in your developers console that your API key is up-to-date.

If you need additional assistance, feel free to reach out to our Partner Support team at partnersupport@yext.com!



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